Passenger Rules & Guidelines

Effective Date: [08/22/2025]
Business Name: Blac Rove
Contact Email: blacrove.co@gmail.com

At Blac Rove, our goal is to provide a safe, comfortable, and professional travel experience for every client. To ensure this, we ask all passengers to follow these rules and guidelines during their ride:

1. No Smoking, Alcohol, or Drugs

• Smoking of any kind is strictly prohibited in all vehicles.

• Consumption of alcohol or illegal substances is not permitted.

2. No Food or Beverages

• Eating inside the vehicle is not allowed.

• Non-alcoholic drinks may be permitted with prior approval, but passengers must take care to avoid spills.

3. No Pets

• Pets are not allowed inside the vehicle unless prior arrangements are made and approved.

4. Cleanliness & Damages

• Passengers are responsible for keeping the vehicle clean during their ride.

• Any spills, stains, odors, or damages caused by a passenger will result in a cleaning or repair fee, charged directly to the client.

5. Behavior & Safety

• Seat belts must be worn at all times.

• Disrespectful, aggressive, or unsafe behavior toward the driver or other passengers will not be tolerated and may result in immediate termination of the trip without refund.

• Clients must provide accurate booking information, including pickup and drop-off details.

6. Wait Time

• A 15-minute grace period is included at standard pickups. Additional waiting charges apply after this period.

• For airport pickups, up to 1 hour after flight arrival is included. Beyond this, waiting charges will apply.

7. Compliance

Failure to comply with these rules may result in refusal of service, termination of the ride, or additional charges.

By booking with Blac Rove, you acknowledge that you have read, understood, and agree to these Passenger Rules & Guidelines.